PRIVACY POLICY

Last modified: September 20, 2020

At Look Local Marketplace we respect your privacy and are committed to protecting it by complying with this policy.

This policy describes how we collect, use, disclose, and protect the personal information of purchasers and other users of this website and our services (together the “Marketplace”).

We will only use your personal information in accordance with this policy unless otherwise required by applicable law.

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

This policy applies to information we collect, use, or disclose about you on the Marketplace and in any email, text or other electronic messages between you and Look Local Marketplace.

The Marketplace may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a thirdparty plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information.

This privacy policy applies to all visitors to our website at www.looklocal.ca  (the “Site”) as well as all users of our Look Local Marketplace services, whether you are a vendor (“Vendor”) or purchaser.

If you do not agree with our policies and practices, your choice is not to use our Marketplace. By accessing or using the Marketplace, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of the Marketplace after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

We will notify you in advance of any material changes to this policy and obtain your consent to any new ways that we collect, use, and disclose your personal information.

 

INFORMATION WE COLLECT ABOUT YOU

We collect and use several types of information from visitors to the Marketplace, including from purchasers of products or services from Vendors on the Marketplace.  The personal information that we collect includes your name, shipping address, billing address, email address, credit card or other billing and account information, information about your purchases, information that you fill out in forms, your search queries in the Marketplace, your correspondence with us and with Vendors and any information that you post to the Marketplace.

We also collect non-personal information from Vendors, including name of Store, primary contact name for Vendor, mailing address, website URL and IP addresses, Vendor email address, credit card or other billing and account information and product inventory (including descriptions, photos and prices).

Look Local Marketplace collects non-personal information that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Marketplace feature.

Look Local Marketplace may also collect certain technical information, including login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Marketplace, and usage details.

The technologies we use for automatic data collection may include cookies, flash cookies, web beacons and other tracking technologies.

 

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Marketplace and its contents to you.
  • To provide you with information that you request from us.
  • To permit Vendors to fulfil purchase orders that you place in the Marketplace.
  • To provide you with notices about your Marketplace account.
  • To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
  • To notify you about changes to our Marketplace or any products or services we offer or provide through it.
  • To improve our Marketplace, products or services, marketing, or customer relationships and experiences.
  • To allow you to participate in interactive features, social media, or similar features on our Marketplace.
  • To notify you about products or services that we believe may be of interest to you
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

 

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We will disclose information that we collect from purchasers to Vendors as required in order to fulfil any orders, but we will not disclose your credit card or other billing and account information to any Vendors.

We will also provide information collected from you to our subsidiaries and other affiliates and, in accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Look Local Marketplace’s assets.

We may also disclose your personal information to comply with any court order, law or legal process, including to respond to any government or regulatory request, in accordance with applicable law or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Look Local Marketplace, our customers, or others.

 

TRANSFERRING YOUR PERSONAL INFORMATION

We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Marketplace improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.

 

DATA SECURITY

We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

 

DATA RETENTION

Except as otherwise permitted or required by applicable law, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

 

CHILDREN UNDER THE AGE OF 13

Our Marketplace is not intended for children under 13 years of age. No one under age 13 may provide any personal information to us or on the Marketplace. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Marketplace or on or through any of its features, register on the Marketplace, make any purchases through the Marketplace, use any of the interactive or public comment features of the Marketplace, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us by email at info@looklocal.ca .

 

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at info@looklocal.ca to request access to, correct, or delete any personal information that you have provided to us. It may be that we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

If you delete your user contributions from the Marketplace, copies of your user contributions may remain viewable in cached and archived pages or might have been copied or stored by other Marketplace users.

 

WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at info@looklocal.ca . Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

 

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Marketplace home page.

 

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:

1464 Cornwall Road Unit 8

Oakville, Ontario

L6J 7W5

Or email at info@looklocal.ca