Meet the Entreprenur: Carol Lacher of Nicetys

Here at Look Local, we love meeting local entrepreneurs and sharing the inspiring stories behind their small businesses. Today we’d like to introduce you to Carol Lacher of Downtown Oakville’s charming kitchenware and giftshop, Nicetys.

What sort of products do you carry at Nicetys?

We carry kitchenware items like pots & pans, bakeware, cookie sheets, glasses, barware, tablecloths, placemats, candles, knives, bowls, cutting boards, gadgets, and lots more. We sell good quality products that we’ve personally tested, so we can share our experiences with our customers.

What is your favourite part about the business?

I really enjoy talking with our customers; either helping them make a selection for their cookware, or helping them find a particular gadget that they have been searching for.

Why Downtown Oakville?

There’s a strong community feel here in Downtown Oakville, and we get a real sense of joy when we develop relationships with our customers. It’s a special place that people connect with, and we often have customers who live out of town coming back to visit.

How have you adapted with everything going on?

We were lost for the first week, but then decided to build an e-commerce website offering free delivery and curbside pick-up, and working day and night, trained our staff how to work from home and operate safely. I was heartbroken when my husband Dirk passed away, unexpectedly, in May, but I found some comfort from all the contact we have had with our customers on the phone, now back in the store, with their words of support.